NADRA QC Rejected Application? Resubmit Free Under Executive Category
NADRA will resubmit QC-rejected identity card applications under the Executive category free of charge. Overseas applicants can use the complaint portal.
If your NADRA QC rejected application status appears for a CNIC, NICOP or Pakistan Origin Card, NADRA will now resubmit it under the Executive category free of charge. NADRA announced the procedure on 5 November 2026 in a public awareness notice. It covers applications made at NADRA Registration Centres and through the Pak ID app.
Applicants in Pakistan visit a NADRA office; overseas applicants in countries without a NADRA centre can resolve it through NADRA’s online complaint portal.
NADRA QC rejected application: key facts
| Item | Detail |
|---|---|
| Applies to | CNIC, NICOP and POC applications with “QC Rejected” status |
| Submitted via | NADRA Registration Centre or Pak ID app |
| Fix in Pakistan | Visit any nearby NADRA office |
| Fix abroad (no NADRA centre) | Complaint at complaints.nadra.gov.pk |
| New processing | Executive category |
| Extra fee | None |
What does QC rejected mean?
QC stands for quality control. Before NADRA prints a card, it checks the application’s data, photograph, fingerprints and documents. If something fails this review, for example a blurred photo, a mismatch in family data or unclear fingerprints, the status changes to “QC Rejected” and the card is not printed.
How to resubmit a QC-rejected application in Pakistan
- Visit a NADRA office: go to any nearby NADRA Registration Centre, whether you applied there or through Pak ID.
- Complete the formalities: officials will review the reason for rejection and redo whatever is needed, such as a new photo or fingerprints.
- Free resubmission: NADRA resubmits the application under the Executive category with no additional fee.
For overseas Pakistanis without a NADRA centre
If you applied for a NICOP or POC through Pak ID and live in a country without a NADRA centre:
- Open NADRA’s complaint portal at complaints.nadra.gov.pk.
- Register a complaint about the QC Rejected status and provide the details requested.
- Complete any formalities NADRA asks for.
- Check the “Applications” section of your Pak ID account, where a new application will appear.
- NADRA processes it under the Executive category with no extra fee.
Why this is good news
Until now, a QC rejection often meant starting again and paying again, and waiting through normal processing. Moving these cases to the Executive category, the fastest option, at no cost means applicants who were let down by the first attempt get their cards sooner. It is especially helpful for overseas Pakistanis, who would otherwise need to travel to a NADRA centre abroad.
Tips to avoid a QC rejection
- In Pak ID, take your photo against a plain background in good light, without glasses or shadows.
- Make sure fingerprints are captured clearly; clean and dry your fingers first.
- Double-check spellings and family details before submitting.
Related NADRA guides: lost CNIC replacement and CNIC renewal.
How to check your NADRA application status
You can track any CNIC, NICOP or POC application in the Pak ID app under the Applications section, or on the Pak ID web portal by logging into your account. Applications made at a registration centre come with a tracking ID printed on the receipt, which you can use to check progress. If the status shows QC Rejected, follow the steps above rather than submitting a fresh application and paying again. Keep your receipt and tracking ID safe until you receive your card.
Frequently asked questions
Do I have to pay again if my application is QC rejected?
No. NADRA resubmits it under the Executive category free of charge.
Can I fix a QC rejection online?
Overseas applicants in countries without a NADRA centre can use the complaint portal. Others should visit a NADRA office.
How long will it take after resubmission?
It is processed under the Executive category, NADRA’s fastest processing option.
Sources: NADRA public awareness announcement, 5 November 2026; NADRA complaint portal; Pak ID.
