You Can Now Report Cybercrime on Police Helpline 15
You can now report cybercrime in Pakistan by calling Police Helpline 15. Police emergency call systems in different provinces and major cities…
You can now report cybercrime in Pakistan by calling Police Helpline 15. Police emergency call systems in different provinces and major cities have been connected with the National Cyber Crime Investigation Agency (NCCIA), so cybercrime complaints made on 15 are forwarded to the relevant NCCIA zone, NCCIA Director General Syed Ali Nasir Rizvi said on 17 October 2026.
How the new system works
- Call 15 and tell the operator you want to report a cybercrime.
- The complaint is routed automatically to the relevant NCCIA zone.
- NCCIA takes action under the applicable legal procedure.
What you can report
- Online financial fraud and scam calls
- Cyber harassment and blackmail
- Data theft and hacked accounts
- Other offences under the Prevention of Electronic Crimes Act (PECA)
Other ways to complain
| Channel | Use |
|---|---|
| Police Helpline 15 | New: available through police emergency services |
| NCCIA Helpline 1799 | Dedicated cybercrime helpline launched in June 2025 |
| Your bank’s helpline | Call immediately if money left your account, to try to block the transaction |
Why this matters
Cyber fraud is one of the fastest-growing crimes in Pakistan. NCCIA figures cited in our cyber fraud in Pakistan report show more than 227,000 complaints and Rs. 8.32 billion in losses over three years. Many victims did not know where to complain; 15 is a number almost everyone already knows.
Before you call: keep evidence
- Screenshots of chats, messages and the scammer’s profile
- Phone numbers, account numbers and transaction IDs
- Date and time of each call or transfer
Also check SIMs registered on your CNIC by sending your CNIC number to 668; see our PTA SIM blocking rules guide.
Frequently asked questions
Can I report cybercrime on 15?
Yes. Police Helpline 15 is now connected with NCCIA and forwards cybercrime complaints to it.
Is the 1799 helpline still working?
NCCIA’s 1799 helpline remains a dedicated channel; 15 is an additional route.
Featured image: AI-generated illustration, for representation only.
